Customer Support /
Technical Support

  • Contact: Customer Support Center
  • Phone: (800) 435-8284
  • Hours: 8 a.m. - 8 p.m. EST
  • Monday through Friday

Product Assistance

Phone: (800) 435-8284

Caregiver Support

The Alzheimer's Association 24/7 Helpline provides reliable information and support to all those who need assistance. Call us toll-free anytime day or night at 1.800.272.3900.
Our 24/7 Helpline serves people with memory loss, caregivers, health care professionals and the public.
Our highly trained and knowledgeable staff can help you with:

  • Understanding memory loss, dementia and Alzheimer's
  • Medications and other treatment options
  • General information about aging and brain health Skills to provide quality care and to find the best care from professionals
  • Legal, financial and living-arrangement decisions

Our 24/7 Helpline also features:

  • Confidential care consultation provided by master's level clinicians who can help with decision-making support, crisis assistance and education on issues families face every day
  • Help in a caller's preferred language using our translation service that features over 140 languages and dialects
  • Referrals to local community programs, services and ongoing support

Call us 24/7: 1.800.272.3900
TDD: 1.866.403.3073

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